๐ Return & Refund Policy
At globecarty, customer satisfaction is our top priority. This Return & Refund Policy explains the terms under which products purchased from our store can be returned or refunded.
๐ฆ Return Eligibility
You may request a return or exchange within 14 days of receiving your order, provided that:
The item is unused and in its original condition
The item is returned in its original packaging
Proof of purchase (order number or invoice) is provided
โ Non-Returnable Items
The following items are not eligible for return or refund:
Customized or made-to-order products
Sale or discounted items
Digital or downloadable products
Personal care items that have been opened (for hygiene reasons)
๐ International Returns & Shipping
Customers are responsible for return shipping costs for international orders
Customs duties, taxes, and import fees are non-refundable
We recommend using a tracked shipping service, as we are not responsible for lost return shipments
๐ณ Refunds
Once we receive and inspect the returned item, you will be notified of the approval or rejection of your refund
Approved refunds will be processed within 5โ10 business days
Refunds will be issued using the original payment method
Please note that banks or payment providers (e.g., PayPal, Stripe) may require additional processing time
๐ Exchanges
If you received a defective or incorrect item, please contact us within 48 hours of delivery
Eligible items will be replaced at no additional cost
๐ Contact Us
If you have any questions regarding returns or refunds, please contact us at:
Email: support@globecarty.com (ุนุฏููุง ูู ุงูุฅูู ูู ู ุฎุชูู)
Contact Page on our website
โ๏ธ Legal Notice
This policy complies with applicable consumer protection laws in:
The European Union
The United States
Canada
globecarty reserves the right to update or modify this policy at any time without prior notice.